MUES Financial Dashboard

MUES Reimbursement Request Form

MUES is able to able reimbursement student expenses for their student group based on their Student Group’s approved budget.  

Please refer to MUES’s Financial Policy for more information about acceptable purchases, financial deadlines, and the roles and responsibilities of your group. 

If you wish to submit a request for reimbursement please thoroughly go through the reimbursement process instructions below after which you can click the button below to access our secure reimbursement request form.  

Guide to the Reimbursement Process

Before completing a Reimbursement Request Form, please ensure that you have all the required documentation which includes: 

1) Bank Statements 

2) Official Invoices/Receipts 

3) The expense/reimbursement summary (ensure that you use the correct template linked here) 

For your bank statements, please blank out everything except your full name, the last four digits of your card, your address, and all relevant transactions that you want to be reimbursed for. Your reimbursement summary should only be in Canadian dollars. If you have made a purchase in another currency, you can add a note on the side with the exchange rate that you were charged.

Once you have completed your submission through the MUES Reimbursement Request Form you will receive a Submission ID in the subject of your confirmation email.  

Your request has now entered our processing queue. You can check the status of your reimbursement request by logging into your Jira form. All queries related to your reimbursement request will be conveyed to you via Jira. Please note for some services, a Social Insurance Number may be required to follow CRA guidelines.

Please note that once your reimbursement has been sent to TMU Financial Services, MUES is unable to track its progress. If you have any questions regarding your reimbursement at this stage please contact our team, and we will inquire on your behalf. 

As always, if you have any questions regarding the MUES Reimbursement Process please contact our VP Finance, at vpfinance@mues.ca 

Disclaimer: our reimbursement procedures have changed. MUES is now transitioning from ClickUp & Formstack to Jira. Please contact your team captain/finance head for more information and training on reimbursement procedures.

 

 

Request Tracking (By Submission ID)
DISCLAIMER: This reimbursement tracking is NOT valid for reimbursements submitted after October 1, 2023. If you have submitted a reimbursement after October 1, 2023, please sign into your JIRA account to get updates

Status Descriptions

Your Reimbursement has been received and has entered processing. Reimbursements are processed sequentially based on submission date. 

A member of the MUES Finance team is reviewing your submission. At this stage we are looking over your expense summary and supporting documentation. 

A member of our team has identified that a piece of information is missing from your submission. Please check your email for more information. 

Your submission is under final review by our VP Finance. 

Your submission is being processed for entry into Ryerson Financial Services’ System. 

Your submission is now being processed by Ryerson Financial Services.  At this stage MUES no longer is able to provide a live status for your submission. 

This is the last step in the reimbursement process unless additional information is requested. 

Your submission is temporarily paused as the student group you wish to receive reimbursement from does not have sufficient funds.  Please check your email for more information.